Be Hair Studios Policies
Our Service Guarantee
We make every attempt to ensure that you are satisfied with your experience at Be Hair Studio. In the event that you are not satisfied, please let us know at the time of your service or within 24 hours after your service has been performed.
Refunds
All services are non-refundable, but we will be more than happy to schedule a corrective service free of charge.
The service must be a mistake from the service provider…not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 24 hours to contact the Salon to receive a complimentary service to adjust any problems. Corrective services will not be allowed 5 days past initial service date.
It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.
Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.
Right to Refuse Service
Be Hair Studios reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff.
Return and Exchanges
Due to COVID-19 and the spread of the coronavirus, our policy won’t allow us to give a refund, compensate, or exchange merchandise/products that’s been tampered with, has a missing label, or worn for an extended amount of time.
The safety of our customers, and vendors will always be key to our policies and decision making.
We hope to continue being your provider when considering virgin hair extensions, closures, and other hair care needs.
Children
We do not perform services on children under the age of 13!!!
All children under the age of 18 must be accompanied by an adult while the consultation is performed. If a child under the age of 18 is receiving a service, a consent form must be signed prior to the service is performed.
Methods of Payment
Be Hair Studios accepts Visa, Master Card, Discover, American Express and Cash.
Privacy Policy
We collect information from you when you subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing, will only be used to send you information and updates
Need help?
Contact us via the contact form for questions related to refunds and returns.